Store Credit Eligible items may be exchanged for Store Credit 15 days after ship date. To be eligible for a Store Credit , your item must be unused and in the same condition that you received it. Sale Items Discounted or sale items are ineligible for exchanges or refunds.This includes items purchased with discount codes. All Sales are final on discounted items. Exchanges We exchange items if they are defective or damaged NOT SIZING ERROR. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org Full priced items may be exchanged within 15 days of ship date received (free from makeup, deodorant, stains or wear). In the event your order is not correct (Incorrect product or size) , please contact us.